Privacy Policy

Galang Consulting LLC ("we," "us," or "our") operates ApplicantOS (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Personal Information

When you use ApplicantOS, we may collect the following types of personal information:

• Account Information: Email address, name, and any profile information you provide
• Application Content: Stories, essays, resume information, and other materials you input into the Service
• Usage Data: Information about how you interact with our Service

Automatically Collected Information

We automatically collect certain information when you access the Service, including your IP address, browser type, operating system, and timestamps of your visits.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Personalize your experience with AI-powered recommendations and feedback
• Communicate with you about updates, features, and support
• Analyze usage patterns to enhance the Service
• Protect against unauthorized access and ensure security

3. Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database provider. We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Regular security audits and monitoring

4. AI and Your Data

ApplicantOS uses artificial intelligence to provide personalized coaching and feedback. When you interact with our AI agents:

• Your inputs are processed to generate responses and recommendations
• Zero Data Retention: We use AI providers (xAI/Grok) that operate under zero data retention policies—your inputs and outputs are not stored or used for model training
• Your personal stories and essays are never shared with third parties for training purposes
• We may use aggregated, anonymized usage patterns to improve our Service

5. Third-Party Services

We use the following third-party services:

• Payment Processing: All transactions are processed by Stripe. We do not store your credit card information—it is handled entirely by Stripe's secure, PCI-compliant systems.
• Authentication: We use Supabase and Google OAuth for account authentication.
• AI Services: We use xAI (Grok) via OpenRouter for AI-powered features.
• Analytics: We track anonymized usage patterns to improve the Service.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at the email address below.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your data at any time.

8. Children's Privacy

ApplicantOS is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Galang Consulting LLC
Email: brandongalang@aya.yale.edu